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Privacy Policy
Last updated: October 15, 2026
1. Introduction
ConsentPop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cookie consent management service and platform.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- •Account information (name, email address, password)
- •Company information (company name, website URL)
- •Payment information (processed securely through Stripe)
- •Communication data (support tickets, emails, chat messages)
- •Profile information and preferences
2.2 Automatically Collected Information
When you use our service, we automatically collect:
- •Usage data (features used, pages visited, time spent)
- •Device information (browser type, operating system, IP address)
- •Widget analytics (consent management feature usage on your website)
- •Log data (access times, error logs, performance metrics)
2.3 End User Data
When visitors use the ConsentPop widget on your website, we collect anonymized data about consent preference usage to improve our service. We do not collect personally identifiable information from your website visitors.
3. How We Use Your Information
We use the collected information for:
- •Providing and maintaining our consent management service
- •Processing payments and managing subscriptions
- •Sending service updates, security alerts, and support messages
- •Analyzing usage patterns to improve our service
- •Detecting and preventing fraud and abuse
- •Complying with legal obligations
- •Generating consent compliance reports and documentation
5. Data Security
We implement industry-standard security measures to protect your information, including:
Encryption of data in transit and at rest
Regular security audits and penetration testing
Access controls and authentication requirements
Secure data centers with 24/7 monitoring
Regular backups and disaster recovery procedures
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, fraud prevention, and legitimate business purposes.
6.1 Widget Analytics Data
Widget analytics data (including widget loads, opens, and usage metrics) is automatically retained for approximately 30 days. Data older than 30 days is permanently deleted through our automated cleanup process that runs weekly. This ensures we only collect and store data necessary for providing current analytics insights while minimizing data collection in accordance with privacy best practices.
7. Your Rights and Choices
You have the right to:
- •Access and update your account information
- •Request a copy of your data
- •Delete your account and associated data
- •Opt-out of marketing communications
- •Object to certain data processing activities
- •Lodge a complaint with a supervisory authority
To exercise these rights, contact us.
Website Analytics
With your Analytics consent, we use Google Analytics 4 to measure visits to public ConsentPop.com pages and clicks to start signup. We also measure completed signups, the first observed installation, and paid invoices when a consenting account owner returns to the dashboard. Purchase events include the amount, currency, and an opaque transaction reference. Google receives browser, device, and page-visit information. Our integration does not send names, email addresses, account IDs, or private dashboard and authentication page views. Advertising signals and ad personalization are disabled.
You can withdraw Analytics consent through Cookie settings in the footer. This stops future collection by our integration. See our Cookie Policy for the cookie details and Google’s information about its service.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service. Continued use of our service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Contact: Contact Page
Address: ConsentPop Inc., 8810 Jamacha Blvd Ste C Unit 241, Spring Valley, CA 91977
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